These Terms of Service ("Terms") govern your use of the SelfSIA website, applications and related services provided by Self Software Systems SIA, registration number 40203713044, VAT number LV40203713044, Anniņmuižas bulvāris 19–38, Rīga, LV-1067, Latvia ("SelfSIA", "we", "us").

SelfSIA provides software tools for financial administration, bookkeeping-related workflows, analytics, document handling, integrations, reporting and related AI-assisted features.

We may add, modify or discontinue features from time to time. If a change materially and negatively affects a paid subscription, we will provide notice as required by applicable law and by your plan terms.

SelfSIA is designed primarily for business and professional use. However, if you use SelfSIA as a consumer, any mandatory consumer rights applicable to you remain unaffected and the consumer-specific provisions in these Terms apply in addition to the rest of these Terms.

You must be legally capable of entering into a binding contract and must provide accurate, complete and current information when registering. You are responsible for maintaining the confidentiality of your credentials and for activities carried out under your account.

Unless we expressly state otherwise, the service is intended for users who are at least 18 years old.

Some parts of the service may be invite-only, limited release, beta or trial features. Beta and trial features may be incomplete, changed more frequently, and subject to additional limitations or separate terms.

If you purchase a paid plan:

• (a) you agree to pay the fees, taxes and charges shown at checkout;
• (b) subscriptions renew automatically for the renewal period shown at checkout unless cancelled before renewal;
• (c) we may change prices for future billing periods by giving prior notice;
• (d) if payment fails, we may suspend paid features after reasonable notice and retry payment where permitted.

All fees are stated exclusive or inclusive of VAT/taxes as indicated at checkout.

If you are a consumer and purchase SelfSIA at a distance, you may have a legal right to withdraw within 14 days unless an exception applies.

For digital services supplied during the withdrawal period, we may ask you to expressly request immediate performance and acknowledge that, where permitted by law, you may lose your withdrawal right once the digital service has been fully performed or otherwise to the extent allowed by applicable law.

Before placing an order, we provide information about:

• (a) the steps required to conclude the contract;
• (b) whether the contract text is stored and how it can be accessed;
• (c) the technical means to detect and correct input errors; and
• (d) the languages in which the contract may be concluded.

You retain ownership of the data you upload or submit to the service. You represent that you have all rights and permissions necessary to upload, connect, process and instruct us to process such data.

You grant us a non-exclusive, worldwide, limited licence to host, copy, transmit, classify, analyse, transform and otherwise process your data solely to provide, secure, improve and support the service and as otherwise permitted by these Terms and our Privacy Policy.

The service may interoperate with third-party services, such as identity providers, banks, storage providers, payment providers, communication channels or similar integrations. Your use of such integrations may be subject to the third party's own terms and privacy policies.

We are not responsible for third-party services that are outside our control, except to the extent required by mandatory law.

SelfSIA may provide AI-assisted outputs such as categorisations, summaries, prompts, draft reports, explanations or recommendations. These outputs are provided for informational and workflow-support purposes.

Unless we expressly state otherwise in writing, SelfSIA does not provide legal, tax, audit or investment advice, and you remain responsible for reviewing outputs, using professional judgment, and confirming any filing or compliance decision before submission.

You must not:

• (a) use the service for unlawful, fraudulent or abusive purposes;
• (b) interfere with service security, integrity or availability;
• (c) gain or attempt to gain unauthorised access to systems, accounts or data;
• (d) upload malware, malicious code or harmful content;
• (e) scrape, reverse-engineer or automate access beyond permitted API or normal product use;
• (f) resell, sublicense or commercially exploit the service beyond your subscription scope without our written consent;
• (g) use the service in a way that infringes intellectual property, confidentiality, privacy or data protection rights of others.

You may stop using the service at any time and may cancel your subscription in accordance with your plan settings.

We may suspend or terminate your access if:

• (a) you materially breach these Terms;
• (b) continued provision would expose us to legal, regulatory or security risk; or
• (c) we discontinue the service.

Where practicable, we will provide prior notice and an opportunity to cure before termination for breach.

Upon termination or expiry, you may access and export your data for 30 days, unless we must restrict access for legal, security or regulatory reasons. After the relevant retention periods expire, we will delete or anonymise personal data in accordance with our Privacy Policy, except where further retention is required by law.

SelfSIA and all related software, models, interfaces, designs, branding, documentation and materials are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the service during the subscription term in accordance with these Terms.

We will use reasonable efforts to keep the service available, but we do not guarantee uninterrupted or error-free operation. Maintenance, security incidents, third-party dependencies and factors outside our reasonable control may affect availability.

To the extent permitted by law, and except as expressly stated in these Terms, the service is provided on an "as available" basis. We do not make implied warranties of merchantability, fitness for a particular purpose, non-infringement or uninterrupted availability.

If you are a consumer, this clause does not limit mandatory statutory rights relating to conformity of digital services.

Nothing in these Terms excludes or limits liability for:

• (a) fraud or fraudulent misrepresentation;
• (b) wilful misconduct or gross negligence to the extent liability cannot be excluded under applicable law;
• (c) death or personal injury caused by negligence where such exclusion is prohibited; or
• (d) any other liability that cannot be excluded or limited by law.

If you use SelfSIA in the course of business, our aggregate liability arising out of or in connection with the service or these Terms shall not exceed the greater of:

• (i) the total fees paid by you for the 12 months preceding the event giving rise to the claim; or
• (ii) EUR 100.

We are not liable for indirect, incidental, special or consequential damages, loss of profits, loss of goodwill or loss of business opportunity, except where such exclusion is prohibited by law.

If you are a consumer, your statutory rights remain unaffected and this clause shall apply only to the extent permitted by applicable consumer law.

We may update these Terms from time to time. If a change is material, we will provide notice by posting the revised Terms, updating the date above, and, where appropriate, notifying you through the service or by email before the change takes effect.

These Terms are governed by the laws of Latvia, unless mandatory law gives you additional protection.

If you are a consumer resident in the EEA, you also retain the protection of mandatory consumer rules applicable in your country of residence. You may bring proceedings in any court available to you under applicable mandatory law.

Before initiating formal proceedings, the parties should attempt to resolve the dispute in good faith by contacting [email protected].

Consumer users in Latvia may also contact the competent consumer authority or dispute resolution body, where applicable.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. We may assign these Terms in connection with a merger, reorganisation or sale of assets; if you are a consumer, this does not reduce your statutory protections.